Last updated: July 2026

www.readingrep.com is owned and operated by Reading Repertory Theatre. Reading Rep Theatre is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it and the choices available to you.By using our website or engaging with Reading Rep Theatre, you agree to the terms of this Privacy Policy.

Information we collect

We may collect personal information when you purchase tickets, make a donation, become a member, register for workshops or events, subscribe to our mailing list, complete surveys or contact us directly. This information may include your name, postal address, email address, telephone number, booking history and any accessibility requirements you choose to share with us.We also collect information about how visitors use our website through cookies and similar technologies. This may include your IP address, browser type, device information and pages visited.Payment details are processed securely by our payment providers and are not stored by Reading Rep Theatre.

How we use your information 

We use your information to manage bookings, memberships, donations and participation activities, respond to enquiries, provide customer support and fulfil any services you have requested. Where you have given your consent, we will also send you information about productions, events, workshops, membership and fundraising.We may also use your information to improve our website, understand our audiences, evaluate the effectiveness of our marketing and support the development of our artistic programme.You can withdraw your consent to receive marketing communications at any time by using the unsubscribe link in our emails or by contacting us at admin@readingrep.com.

Cookies

Our website uses cookies to ensure it functions correctly, improve your browsing experience and help us understand how visitors use our website.With your consent, we also use analytics and marketing cookies provided by trusted third parties, including Google and Meta (Facebook and Instagram). These cookies help us measure the effectiveness of our advertising and, where appropriate, display relevant Reading Rep Theatre advertisements after you have visited our website.You can accept, reject or update your cookie preferences at any time through our cookie setting.

Sharing your information 

We work with trusted third-party providers to deliver our services, including our ticketing system, payment processors, website providers, email marketing platforms and analytics services. We only share personal information where necessary for these purposes or where required by law. Reading Rep Theatre will never sell or trade your personal information.

Keeping Your Information Safe

We take appropriate technical and organisational measures to protect the personal information we hold and limit access to authorised staff and approved contractors only. Personal information is retained only for as long as necessary to fulfil the purposes for which it was collected or to meet legal and regulatory requirements.

Under 18? if you are under 18 you must obtain your parent or guardians consent before providing your personal information to our website. 

Your Rights

Under UK data protection law, you have the right to request access to the personal information we hold about you, ask for inaccurate information to be corrected, request that your information is deleted in certain circumstances, restrict or object to the way your information is processed and withdraw your consent where processing is based on consent.To exercise any of these rights, or if you have any questions about this Privacy Policy, please contact admin@readingrep.com.

If you are not satisfied with how we have handled your personal information, you also have the right to make a complaint to the Information Commissioner’s Office (ICO) at www.ico.org.uk.

Changes to this Policy

We may update this Privacy Policy from time to time to reflect changes in legislation or our services. Any updates will be published on this page.

If you have any concerns about this privacy policy, feel free to contact us at admin@readingrep.com