Access at Reading Rep

Our commitment

Reading Rep believes everyone should be able to access and enjoy our programme of live performances. We are committed to improving accessibility and ensuring everyone’s needs are met in order to enjoy the best possible experience, be that when booking tickets, purchasing drinks at the bar, or watching the performance.

Dates of accessible performances, content warnings, and approximate running times for each show can be found on their event page.

Performance types

 Relaxed performances are for anyone who would benefit from a more relaxed theatre environment. Typical performances will include reduced lighting effects, softer sound effects and a friendly view on noise and movement in and around the auditorium.

Relaxed performances are reduced capacity, which means we have a number of seats not on sale to allow space between the seating rows

 Reduced capacity performances have more space between seating rows for additional comfort.

   British Sign Language Interpreted Performances are for the benefit of patrons who use sign language. During this performance a BSL translator stands to one side of the stage and interprets the script at the same time as it is being performed

 Audio Described performances are designed for patrons who are blind or have low vision. During these performances, a narrator provides verbal descriptions of the visual elements on stage, including actions, costumes, scenery, and other key details, without interfering with the dialogue. Headsets are provided for those who wish to listen to the audio description.

 Captioned performances are tailored for patrons who are deaf or hard of hearing. During these shows, the dialogue and sound effects are displayed as text on screens positioned near the stage, allowing audiences to follow along with the full script and audio cues in real time.

 Dementia Friendly performances are created to support audience members living with dementia, along with their families and carers. These performances have a relaxed atmosphere with adjusted lighting and sound, and extra staff support is available to provide a comfortable and enjoyable theatre experience. Audience members are welcome to move around as needed, and there is a friendly attitude toward noise and movement during the show.

Our space

We understand that some of our customers may need some assistance during their visit to the theatre. We ask that customers advise us of their individual access requirements ahead of their visit, so staff can best assist and support them during their time at Reading Rep.

We have dedicated car parking facilities directly to the right of the building which can be accessed via a ramp. We have two disabled parking spaces.

Whilst the outside of our building is across a number of levels, we have several ramps to enable people to move freely throughout the space. Once inside, the building is all on one level, with step free access to both the Bar/Box Office and auditorium. We also have visual fire alarms.

A quick tour around Reading Rep

Toilets

Our toilets are gender neutral and we have one accessible toilet.

Mobility aids

Walking sticks, crutches and mobility aids can all be taken into the theatre, but must be stored safely with the user. If this isn’t possible, staff can advise and provide storage of this equipment. We do not have a cloakroom to store personal items in.

Hearing and guide dogs are welcome. Please inform the Box Office when booking, so staff can provide information on where best to sit. We have an Induction loop hearing system.

Seating

Row A is the only seating with step free access. The seating bank does not have a handrail. Staff will unfortunately not be able to assist people accessing their seats.

There are two wheelchair spaces in the front row of the theatre. Access to these seats is via ramps outside the building, and step free, flat access once in the building. These seats are bookable by calling or emailing the Box Office.

Additional seating can also be provided for a personal assistant/companion. Essential companion tickets are available for free. These seats are bookable by emailing the Box Office.